Why Hotels Should Have Shuttle Buses or Vans?

Why Hotels Should Have Shuttle Buses

In a competitive travel market shaped by convenience, hospitality and online reviews, offering hotel shuttle buses is no longer a bonus; it’s a necessity.

Having a dedicated transportation option adds value to the guest experience and your bottom line.

At Schetky Bus & Van Sales, we help hoteliers build reliable, affordable and professional shuttle programs that enhance offerings and increase guest satisfaction.

Read on to learn why investing in hotel shuttle buses or vans can deliver a long-term return.

Benefits of Offering Hotel Shuttle Services

Improve Guest Experience

Today’s travelers expect more than a comfortable bed; they want peace of mind from the moment they land. 

Hotel shuttle buses provide reliable airport transfers, eliminating the stress of waiting in car rental lines, dealing with flight delays or navigating crowded terminals while juggling luggage.

Guests appreciate skipping private car service upcharges and enjoying easy, group-friendly transport, especially during unforeseen circumstances like poor weather or road closures.

With options like convenient online booking, real-time shuttle updates via mobile device and centralized coordination similar to a professional dispatch team, hotels can deliver the kind of excellent service travelers often associate with trusted providers.

Streamline Luggage Transportation

Anyone who travels usually brings along a fair bit of luggage to make themselves comfortable; however, this can be heavy and make the process of checking in a hassle.

It’s for this reason that these shuttles can also offer additional storage space for guest baggage and supplies.

This storage makes it easier to transport luggage across the hotel and further caters to visitors’ needs.

Create Local Jobs

Since it’s beneficial for shuttle drivers to be familiar with the area they’ll drive in, almost all these professionals live locally. 

These drivers enable a hotel to offer its guests information about each stop and some of the best activities to do in the region.

Residents of nearby towns can also inform visitors on the top eateries and where they can find any supplies they may need.

When a driver can point guests to the closest welcome center or help reroute after a text message alert from the dispatcher, it enhances the stay.

hotel shuttle bus exterior

Enhance Guest Experience with Local Insights

A survey published in Lodging found that 81% of travelers want to have local experiences during their stay.

The same survey revealed that 40% of travelers expressed a strong interest in food tastings or food tours of local cuisine, while 36% sought guided tours of the town they were visiting. 

Other popular experiences included visiting a learning center to discover more about the culture (33%) and enjoying spirit, wine or beer tours of local distilleries, wineries or breweries (27%).

A hotel shuttle service provides the convenience of transportation and opens the door to local exploration, enhancing the overall guest travel time experience.

Offering hotel shuttle services capitalizes on this desire for exploration by transporting guests to nearby restaurants, historical sites or cultural events. 

Integrating transportation and local experiences enhances guest satisfaction.

hotel shuttle bus interior

Support Sustainability with Shuttle Service Programs

As sustainability becomes increasingly important to travelers, hotel shuttle services offer a significant opportunity to enhance eco-friendly initiatives.

A Booking.com survey of 33,000 travelers found that 70% are actively seeking eco-friendly options, with 43% willing to pay more for sustainable travel choices.

By offering fuel-efficient or electric shuttle services, hotels can reduce their environmental impact and contribute to a cleaner, greener world. 

These sustainable shuttle programs meet the growing demand from eco-conscious travelers, helping to reduce traffic congestion and pollution around the property and positively impacting both the environment and guest satisfaction.

How does the convenience of hotel shuttle buses compare to other transportation options?

Hotel shuttle buses provide a hassle-free and cost-effective alternative to taxis, rideshares or car rentals. With scheduled routes or on-demand ground transportation service, guests enjoy seamless airport transfers and local travel without navigating traffic, parking or extra fees, making it one of the most convenient options available.

Build Your Hotel Shuttle Program with Schetky Bus & Van Sales

In an age where travelers expect streamlined service, hotel shuttle buses are more than a convenience; they’re an extension of your brand.

It reduces friction, enhances guest loyalty and opens the door to new revenue opportunities.

Don’t miss the chance to elevate your guest experience and stand out in the market. 

Contact Schetky Bus & Van Sales now and start building your shuttle program today, before your competition does! 

About Chase Schetky

Chase SchetkyAs a fourth-generation leader at Schetky Bus and Van Sales, Chase Schetky continues his family's legacy of providing top-tier transportation solutions. With over 80 years of experience, Schetky Bus and Van Sales has become America's longest-established, family-owned bus dealer, known for exceptional customer service and high-quality vehicles. Chase's expertise spans various sectors, including public transit, education, and luxury transportation, ensuring clients receive tailored solutions to meet their unique needs. Under his guidance, the company remains committed to innovation and excellence in the transportation industry.